Once I see feedback from readers who’ve tried out and fallen in love with a brand, I’m more excited and willing to give it a try. I also need to see a decent product range, not hear horror stories about customer service, and not see problematic brand-owner behavior.
— Christine
from Temptalia https://www.temptalia.com/what-makes-you-more-willing-to-try-out-a-new-brand/
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